Privacy Policy | PurityShop

At PurityShop.co.za, your privacy is important to us. This privacy policy is designed to inform you of what information "PurityShop.co.za" collects, why we collect such information and how we use the information we collect.

Collection and Use of Information

In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself.

As a policy, "PurityShop.co.za" does not and will not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.

Communications: If you provide "PurityShop.co.za" with personally identifiable information, this information may be used to communicate to you information regarding "PurityShop.co.za" and its products. Your personally identifiable information may also be used to improve and customize our Web Site's content and functionality.

Compliance with Law and Fraud Protection: We may collect and disclose any information, including personally identifiable information necessary to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share, with relevant authorities, personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Service Providers: We may share your personally identifiable information with authorized third-party partners, agents and contractors. For example, when we need to ship something to you, we must share your name and address with our couriers.

Data Collection Devices, such as Cookies: In some instances, "PurityShop.co.za" may collect non-personal data through cookies and web logs and other monitoring technologies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies on certain pages of our Web Site to, among other things, analyse our web page flow, measure promotional effectiveness, deliver you a more customized shopping experience, track visits from our affiliates and partners and allow the use of our shopping cart. "PurityShop.co.za" does not use cookies to store or collect any personally identifiable information. You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Web Site.

While "PurityShop.co.za" and its affiliates shall take reasonable care to safeguard the information provided by you to "PurityShop.co.za" from unauthorized access or disclosure, "PurityShop.co.za" does not represent or guarantee that the safeguards will provide absolute protection.

"Personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA) and/or the Protection of Personal Information Act 4 of 2013 (POPIA).

TIGER BRANDS PRIVACY POLICY

Our contact details

Tiger Consumer Brands Limited The Company Secretary 3010 William Nicol Drive Bryanston Gauteng 2191 Tel: 011 840 3000 Details of the Group information officer: Joe Ralebepa (Chief Legal Officer)

Introduction

This Policy covers the treatment of personally identifiable information that Tiger Brands business partners may share with it. Please take a moment to familiarise Yourself with our privacy policy and let us know if You have any questions or concerns about Tiger Brands privacy policies and practices by sending us an email to companysecretary@tigerbrands.com. Tiger Brands respects Your privacy and will take reasonable measures to protect it, as more fully detailed below.

Tiger Brands collects your personal information in the following ways

Should You decide to register as a user on the Platforms, we may require You to provide us with personally identifiable information which includes but is not limited to -

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Your name and surname;
Your email address;
Your physical address;
Your gender;
Your mobile number; and
Your date of birth.

We collect data about how You use our services and products, such as the types of content You view or engage with, or the frequency and duration of Your activities. We also collect Personal Information You provide us when You sign up for a marketing newsletter, complete a survey or register for an account to buy our products. In so doing, we may ask for Personal Information , such as Your name, gender, date of birth, address, email address, telephone number or credit card details. We may collect “special categories of Personal Information ” about You with Your explicit consent.

We may also receive and store certain types of Personal Information whenever You interact with us online. For example, we use cookies and tracking technologies to obtain Personal Information when your web browser accesses our websites or advertisements and other content served by or on behalf of Tiger Brands on other websites. Your Personal Information may also be collected when You search, buy, post, participate in a contest or questionnaire or communicate with digital marketing channels. Examples of the types of Personal Information we collect include; IP address, device ID, location data, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system, purchase history and Your Personal Information may be collected – which Tiger Brands sometimes aggregates with similar information from other consumers. During some of Your internet browsing on Tiger Brands’ websites we may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify Your device for fraud prevention and diagnostic purposes.

We may collect Personal Information from other sources including our trusted partnerships with third-parties and where we operate Tiger Brands accounts on third-party platforms: For example, when You use the “like” functionality on Facebook or the +1 functionality on Google+. Additionally, we receive information about You and other visitors’ interactions with our advertising to measure whether our advertising is relevant and successful. We also collect information about You and Your activities from a third-party when we jointly offer services or products, or from third-party data enrichment providers (to find out more see our privacy key terms) who may deliver insights to Tiger Brands about the Personal Information we hold.

Purpose for collecting Your Personal Information /Use

To process Your payments, if You purchase our products, to provide You with Your order status, deal with Your enquiries and requests, and assess and handle any complaints;
To process and answer Your inquiries or to contact You to answer Your questions and/or requests;
To develop and improve our products, services, communication methods and the functionality of our websites;
For the purposes of competitions or promotions that You have entered;
To communicate information to You and to manage Your registration and/or subscription to our newsletter or other communications;
To manage our everyday business needs regarding Your participation in our contests, sweepstakes or promotional activities or request;
To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise; For internal training and quality assurance purposes;
We may conduct background checks and relevant due diligence as part of the standard recruitment processes;
To understand and assess the interests, wants, and changing needs of consumers, to improve our website, our current products and services, and/or developing new products and services; and
To provide personalised products, communications and targeted advertising as well as product recommendations to You.

Use of the Tiger Brands website

Log Information – When You use our services, we may automatically collect and store certain information in server logs. This may include:

Details of how You used our service, such as Your web clicks.
Internet protocol address.
Device event information such as system activity, hardware settings, browser type, browser language, the date and time of Your request and referral URL.
Cookies that may uniquely identify Your browser or Your Tiger Brands account.
We use various technologies to collect and store information when You visit the Website, and this may include sending one or more cookies or anonymous identifiers to Your device. Tiger Brands may use cookies to support Your use of applications on this website and monitor Your use of the Website for the purposes set out below. [Take note: Most web browsers accept cookies automatically, but You do not have to accept cookies as Your web browser may allow You to turn off this feature.] Use of the Website is also subject to our website terms and conditions, available at purityshop.co.za/terms

Security

Tiger Brands will implement and operate physical, administrative and take reasonable measures to implement technical information security controls in order to preserve confidentiality, integrity and accessibility of information assets to manage risks related to information security.

External links

Our website may contain links to external websites and sources of information. This does not indicate endorsement by Tiger Brands and due care should be taken before following such links.

Changes/Updates to Your personal information

Should Your personally identifiable information change, please inform us and provide us with updates to Your personal information as soon as reasonably possible to enable us to update Your personal information.

You may request access to, verify, restrict and delete Your Personal Information upon reasonable grounds. Refer to the Tiger Brands PAIA Manual for more information.

Tiger Brands Information Handling Practices

Should we receive Your personal identifiable information, through the use of the Platforms Tiger Brands will:

Treat Your personally identifiable information as strictly confidential;
Take appropriate technical and organisational measures to ensure that Your personally identifiable information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
Provide You with access to Your personally identifiable information to view and/or update personal details;
Promptly notify You if we become aware of any unauthorised use, disclosure or processing of Your personally identifiable information;
Provide You with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
Upon Your request, promptly return or destroy any and all of Your personally identifiable information in our possession or control.

Where appropriate, we will ask for Your consent to process Your Personal Information . Where You have given consent for processing activities, You have the right to withdraw Your consent at any time.

We will not retain Your personally identifiable information longer than the period for which it was originally needed, unless we are required by law to do so, or You consent to us retaining such information for a longer period

In some cases, we rely on legitimate interest for processing Your Personal Information . A legitimate interest could exist for example, when You sign up for a loyalty scheme with one of our brands and we use the Personal Information collected to conduct data analytics to improve our products or services. This ground will only be used where it is necessary to achieve a legitimate interest, for example to assist in the performance of a contract, or to optimise a service, and does not outweigh Your rights as an individual. This legal basis will only be relied upon where there is no less intrusive way to process Your Personal Information . We can assure You that if legitimate interest is used as a ground for processing Your Personal Information , we will keep a record of this, and You have the right to ask for this information.

We may process Your Personal Information to perform a contract to which You are or will be a party. For example, we need to process Your Personal Information to deliver a product or a service You bought, to allow you to take part in one of our competitions, or to send You samples that You have requested.

We may process Your Personal Information when we have a legal obligation (e.g., tax or social security obligations) to perform such processing. For example, a court order or a subpoena may require us to process Personal Information for a particular purpose, or we may be compelled to process Personal Information to report suspicious transactions under the local anti-money laundering rules.

Take note that Tiger Brands sends personally identifiable information about You to other companies or people when:

We have Your consent to share such information
We need to share Your information with third parties, such as banks and credit card processors, to provide the Service You have requested
It is appropriate to comply with law
It is necessary to enforce or apply the terms and conditions of our agreement with our merchant and other applicable agreements
It is necessary to protect the rights, property, or safety of Tiger Brands, our users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction. In the event that Tiger Brands is acquired, merchant account information may be one of the transferred assets.

Note: It is important for You to protect against unauthorized access to Your login ID/password, other sensitive account data and to Your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Tiger Brands services.

Information Regulator

Should you wish to contact the Information Regulator, we have provided their contact details:

Telephone: 012 406 4818

Fax: 086 500 3351

Email: inforeg@justice.gov.za